BlueHost gives you a Knowledge Base, Video Tutorials, Live Chat, Ticket Submission, and Telephone Support. They are available 24/7. Reviews regarding BlueHost’ customer support service were mostly negative. It takes a long time for them to troubleshoot even simple problems. They are painfully slow when it comes to replying to questions and it seems like their customer support representatives are outsourced to other countries who speak English as a second language.
One thing we learned in reviewing the services listed here (and many more) is that even though the packages are very similar, they are not identical. Some are more security-focused than others, offering anti-spam and anti-malware tools. Others offer a variety of email marketing tools. While most of the hosts we've reviewed have built-in e-commerce, you may want to consider using a more-robust third-party online shopping cart application like Shopify instead.
StableHost provides Telephone Support, Online Live Chat, Knowledge Base, FAQs, and System Status Page, to get you the help you need. Their technical team is available 24/7. On the other hand, their sales and billing teams are available 7 days a week from 9am to 5pm (MST). When it comes to reviews, they garnered mixed sentiments. Some stated that their service was very poor. Although others were happy with their offers and their support team.
Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.
With .com domain names starting from $9.99/year, Domain.com offers the cheapest domain names registration service. They are one of the popular choice for domain registration. With .mobi domains at $2.99/year to .net and .org priced at $8.99/year Domain.com is one of the best value for money domain registrars. Domain.com has a lot to offer given its low price. At this moment, Domain.com offers following payment option: PayPal, Visa, MasterCard, Discover, American Express.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Established back in 1998, HostPapa operates three state-of-the-art data centers. Equipped with multiple GigE fiber connections to the internet backbone, the company built out seismically braced racks and cabinets, fully redundant Liebert HVAC cooling systems, a diesel generator that can run for weeks and a preaction dry pipe fire suppression system.
The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
The company provides various options for support. These include Live Chat, Knowledge Base, Support Tickets, and 24/7 Toll-Free Call Center. You get a follow-up within an hour (or less) with their support tickets. Their telephone support doesn’t have waiting periods that’ll make you cringe. Most reviews attest to this guarantee by the said company by giving them superb ratings on reviews. According to customers, they have the best value for money and support was delivered promptly.
We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee.
We’ll be looking at this list several times a year, so keep an eye out for us re-opening the survey for hosts to submit themselves for inclusion. Listing is completely arbitrary, but includes criteria like: contributions to WordPress.org, size of customer base, ease of WP auto-install and auto-upgrades, avoiding GPL violations, design, tone, historical perception, using the correct logo, capitalizing WordPress correctly, not blaming us if you have a security issue, and up-to-date system software.
Beyond that, DreamHost is a top website hosting company for many reasons. It operate its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
Rather than storing data on physical servers, cloud customers are hosted on a connected network of virtual machines. The service is software-independent and perfect for folks who benefit from high availability and on-demand, pay-as-you-go resources. Ranked #1 for cloud-based VPS hosting, InMotion offers performance-enhancing SSDs, free data backups, and managed server options.
Rounding out the wins, InMotion offers a full 90-day money-back guarantee. On top of that, here's a special money-saving hint. In a chat session confirming pricing and offerings, the operator offered me some special prices and deals that reduced the published price by a few bucks. I was also told that while promotional pricing does go up at the end of the offer period, if you contact customer service, InMotion has a "loyal customer discount" that may bring the price back down.
That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.