Another recurring theme in our reviews is the talk of unlimited hosting — domains, storage, email, bandwidth, databases, and other tools. The truth is, however, when a host boasts unlimited storage or site traffic, they really mean they’ll allow you to use as much as you want — to a point. Yes, there are limits to unlimited, but chances are you’ll never get anywhere near that ceiling. Furthermore, the most reliable web hosts will give you a heads up when you’re approaching the maximum and start talking to you about your options for scaling.
Don't get discouraged in your domain name search if what you're looking for is already taken. We have a couple of ways for dealing with such a situation. You can try our Domain Broker Service, where we negotiate acquiring the domain from its current owner. We also offer a Domain Backorder service, where you purchase a backorder credit to give you a chance to get the domain when it goes into auction.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
Support is provided in various ways such as through a Support Portal, Video Tutorials, Telephone, Live Chat, and Ticket Submission. All of these support options are available 24/7. Reviews regarding HostGator’s support system were mixed. A lot of people were pleased with their support staff. Although, some people were also pissed as representatives were stated to be incompetent with the company’s products and services.
Users are guaranteed the resources on their VPS web hosting account. This means that your account will always be allocated the set amount of RAM, CPU, and Disk Space you've chosen regardless of what other users on the server are doing. This allows for greater stability and performance of your website. You also do not share the Operating System with any other users, providing better security for your website files.
It’s easy to update your WHOIS contact information in the Domain Manager of your GoDaddy account. It’s only takes a few simple steps, and you can update all your contacts at once, or just one at a time. It’s important to always keep your contact information up to date, both to comply with ICANN regulations and to make certain you’re receiving correspondence at the correct email address.
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. You can a find Jeffrey online at jeffreylwilson.net, or send him a tweet at @jeffreylwilson
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