A customer needs to evaluate the requirements of the application to choose what kind of hosting to use. Such considerations include database server software, scripting software, and operating system. Most hosting providers provide Linux-based web hosting which offers a wide range of different software. A typical configuration for a Linux server is the LAMP platform: Linux, Apache, MySQL, and PHP/Perl/Python. The web hosting client may want to have other services, such as email for their business domain, databases or multimedia services. A customer may also choose Windows as the hosting platform. The customer still can choose from Perl, PHP, Python, and Ruby, but the customer may also use ASP.NET or ASP Classic. Web hosting packages often include a web content management system, so the end-user does not have to worry about the more technical aspects.

Middle English ost, host "person who receives guests, guest," borrowed from Anglo-French oste, hoste, going back to Latin hospit-, hospes "guest, visitor, person receiving guests," going back to dialectal Indo-European *ghosti-pot- (whence probably also Old Church Slavic gospodĭ "lord, master"), from *ghost-i- "outsider, guest" + *pot- "one in control, master" — more at guest entry 1, potent entry 1
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage.[citation needed] A hosting provider's Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative.[11] Not all providers release uptime statistics.[12] Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
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