You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
When it comes to resources, the company stated that they supply more than enough CPU and RAM to please the “average” web hosting customer. A high level of performance is seen by customers since they avoid overselling any single’s services. Free Cloudflare CDN, LiteSpeed or MariaDB servers, and other caching features are not advertised in their website.
To maintain secure WordPress hosting, it’s important to keep your WP software version up to date, install and update plugins with caution, and use some form of site encryption service. Some hosts will include basic SSL certificates in certain plans, or you can sign up for the level of security you’d like with services like Symantec or The SSL Store.
Beyond that, DreamHost is a top website hosting company for many reasons. It operate its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.