You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
A VPS runs its own copy of an operating system (OS), and customers may have superuser-level access to that operating system instance, so they can install almost any software that runs on that OS. For many purposes they are functionally equivalent to a dedicated physical server, and being software-defined, are able to be much more easily created and configured. They are priced much lower than an equivalent physical server. However, as they share the underlying physical hardware with other VPSes, performance may be lower, depending on the workload of any other executing virtual machines.
The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
Dreamhost has a really good reputation, and with good reason. All the hosting products are solid, their support on point, and their server nice and speedy. They also don’t outsource support which is always a big win in our book. Ease of use is another thing Dreamhost is known for, as they’ve custom built a control panel for their customers… it’s very user-friendly.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
The best web hosts on the market include these web builders in their service offerings. Some include popular existing site builders like Weebly, while other hosting teams have engineered their own platforms for website design and development. For example, 1&1 has 1&1 MyWebsite, and InMotion’s BoldGrid sits atop WordPress for a more intuitive experience, whether you’re building your first site or your fourteenth.
For our fully managed VPS server we include an easy to use custom cPanel Control Panel that offers many administrative tools but basic knowledge of file transfer and application management are beneficial. Our semi-managed offering does not include the control panel and will require a more in depth technical expertise to keep your website running smoothly.
Users of Shared hosting all share the resources on the server their websites are on. There is no guarantee of RAM or CPU with Shared hosting. Shared hosting also does not provide full root access to the server, as opposed to VPS package where users are given full root access to perform commands and make configuration changes to their hosting environment.
You could think of the sites that share your server as your roommates; there's really not that much separating you from them. Sure, you can close the bedroom door, but they can still cause nightmares for you in the kitchen and the bathroom. In web hosting terms, all the sites share a single server's resources, so huge traffic spike on Site A may impact the neighboring sites' performances. It's even possible that another site could take down the shared server altogether, if it crashed hard enough.
They have Optimized Stacks with Advanced Cache such as Memcached, Carnish, and Redis for expedited responses. Fast hosting speeds for WordPress and Magento is also available because of its Breeze cache and Full Page cache, respectively. Also, they currently have 60 data centers around the world which you can choose from. More importantly, they have a data center in Toronto, Canada allowing you to pinpoint the Canadian target market and give them fast loading speeds.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.