We don’t limit the amount of visitor traffic a website can receive or the amount of content you can upload to your website so long as you comply with our Terms of Service. If your website demands resources that present a risk to the stability, performance, or uptime of our servers, we will notify you to take corrective action and may restrict the resources or ask you to choose a plan more suitable to your needs.
You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
We’re big WordPress fans, which means all our products are designed with optimum WordPress performance in mind. Technically speaking, our server and database software is built to be compatible with WordPress, ensuring seamless and fluid integration — a made-for-each-other match-up. With automatic WordPress updates, easy one-click installs, and all the right configurations out of the box, your site is guaranteed to run at peak performance.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Why? Because word of mouth only gets you so far in the internet era. People discover new businesses—even local business—via Bing, Google, and Yahoo. The days when they'd just look you up in the yellow pages are long gone. If you don't have a sharable website address, your chances of building online word of mouth via social networking plummet, too. In other words, no website, no discoverability, no money. Of course, web hosting isn't just for businesses. You may want to host a personal website or blog, too. Either way, the services here have you covered.
Not totally satisfied with DreamHost services? While we believe you’ll fall in love with what we do, we understand that sometimes things just don’t work out. Whatever the reason*, shared hosting customers can receive a prompt refund if they cancel within the first 97 days after signing up, and DreamPress customers can cancel within 30 days — no need to jump through hoops or dig through obscure fine print. That’s our money-back guarantee policy.
In particular, Web Hosting Hub uses BoldGrid as a site builder. BoldGrid is actually an add-on to WordPress, so there's no lock-in. This overcomes the major problem of most site builders: you're locked into that host and that tool, often requiring you to completely rebuild your site if you want to expand. By using a WordPress-based solution, all of the rather considerable power of WordPress is available for future expansion.